Enbase and Getac partner for field services
Automation, Jan  26  2010 (Digital Energy Journal)

- Enbase Energy Technology, a leading automation company, has partnered with Getac, an manufacturer of rugged notebook and handheld computer devices, to provide a technology solution for energy-related field service operations.

The Enbase Field Service Automation (FSA) application automates the field service process and aims to increase the quality of data collected by workers.

FSA uses a decision tree interface to filter, automate and minimize the data entry required by field service workers, while maximizing the quality of data sent back to the corporate office. Getac’s rugged computers come equipped with features and functionality designed to simplify and improve field data collection, including built-in cameras, E-compasses, extended life batteries, GPS, sunlight readable panel displays, advanced connectivity capabilities, and real-time voice and data communications.

One of Getac’s latest innovations released in the fourth quarter of 2009 is the advanced Multi-Touch capabilities that allows for full computer usage with or without work gloves. This new Multi-Touch function supports Enbase’s design strategy to nearly eliminate data entry using a keyboard and replace it with touch, click and voice, allowing field service workers to access and complete work orders, rotate equipment diagrams and maps, email jobsite images and reports, and zoom in and out, while using a series of touch and hand gestures.

Enbase

Getac

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